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General


**For more info on where abouts we ship to click here**

Same day dispatch

Products ordered before 4PM GMT Monday to Friday (Excluding bank holidays) will be dispatched the same day. In reality, most orders placed before 5pm will be shipped the same day although this cannot be guaranteed.

Recorded orders will require a signature on delivery where as non recorded will not. For your convenience you can specify a delivery address other than that registered to the credit card.

Please feel free to contact us on 01603 262779 or sales@sportlink.co.uk if you have any concerns regarding an order.

Credit card payments are accepted through Securetrading, a secure and highly respected credit card processing agent.

We reserve the right to contact you to confirm the purchase if we consider the transaction to be suspicious in any way, therefore please include a telephone number in your order details to ensure delivery is not delayed.

We dispatch all orders before the time deadline, however we accept no liability for goods delayed through no fault of our own. If you have not received your goods with 7 working days then please contact us.

You Only Pay Once

Part orders, if some of the goods in your order are in stock and some aren't - we'll send the ones that are straight away and the others as soon as they come in - but you only pay one delivery charge.

Weekend Orders

Orders received on Saturday / Sunday will be dispatched on Monday (Excluding bank holidays).

Other Terms & Conditions

For payment by cheque, Mail order over the phone please contact Sportlink on 01603 262779

All goods are offered subject to availability and we reserve the right to withdraw any item without notice. In the event that any item you order is not available and that we do not have a suitable alternative for you, a full refund will be made.
UK Delivery Options


You can choose between 6 delivery options:

Royal Mail 1st Class Recorded - Want proof your item was delivered but without paying for full tracking or extra compensation? Then opt for this service for items that are not especially urgent or high value. With Recorded Signed For, you get next day delivery with most First Class items including Saturdays.

Cost £3.75 for typically one pair of shoes ordered, please add £1.50 to each extra order. Feel free to email us at sales@sportlink.co.uk for any questions.

  • Proof of posting
  • Signature on delivery
  • Online confirmation of delivery
  • Normally delivers next working day


  • Royal Mail 1st Class Standard
    - Non recorded or insured. One of the most popular postal services. Please note we offer this option for customers who are unable to sign for packages using Recorded Signed For dervice. However please be aware that in a rare event your package get lost we are unable to offer compensation or track your parcel. First Class mail aims to deliver your letter or packet the next working day, including Saturday.

    Cost £3.00 for typically one pair of shoes ordered, please add £1.50 to each extra order. Feel free to email us at sales@sportlink.co.uk for any questions.

  • Normally delivers next working day


    Royal Mail 2nd Class Recorded - Want proof your item was delivered but without paying for full tracking or extra compensation? Then opt for this service for items that are not especially urgent or high value. With 2nd Class Recorded mail is usually delivered within 3 working days. Please note 2nd class services is only available on certain products.

    Cost £3.00 for typically one pair of shoes ordered, please add £1.50 to each extra order. Feel free to email us at sales@sportlink.co.uk for any questions.

  • Proof of posting
  • Signature on delivery
  • Online confirmation of delivery
  • Normally delivers 3 working days


    Royal Mail 2nd Class Standard - Second Class mail aims to deliver your packet by the third working day after posting, including Saturday. Please not 2nd class services is only available for one pair of shoes. Please note we offer this option for customers who are unable to sign for packages using Recorded Signed For dervice. However please be aware that in a rare event your package get lost we are unable to offer compensation or track your parcel.

    Cost £2.25 for typically one pair of shoes ordered, please add £1 to each extra order. Feel free to email us at sales@sportlink.co.uk for any questions. Non recorded or insured.

  • Normally delivers 3 working days


    Royal Mail Special Delivery (Next Working Day) - Is your item urgent or valuable? Then use this service as it guarantees delivery to 99%* of the UK by 1pm the next working day or your money back.

    Cost £6.70 for typically one pair of shoes ordered, please add £1.50 to each extra order. Feel free to email us at sales@sportlink.co.uk for any questions.

  • Guaranteed delivery before 1.00pm
  • 99%* UK coverage
  • Online tracking
  • Up to £2,500 compensation

  • *Restrictions apply – Find out more about where Royal Mail deliver


    Royal Mail Special Delivery 9.00am (Delivered Next Working Day Before 9am)
    - Got something urgent or valuable to send? This service guarantees delivery of your items to 98% of the UK* by 9am the next working day or your money back.

    Cost £12.65 for typically one pair of shoes ordered, please add £2.00 to each extra order. Feel free to email us at sales@sportlink.co.uk for any questions.


  • Guaranteed delivery by 9.00am
  • Guaranteed Saturday Delivery for a small surcharge
  • Coverage across the UK* 
  • Online tracking
  • Electronic Proof of Delivery
  • Up to £2,500 compensation cover
  • *Restrictions apply – Find out more about where Royal Mail deliver

     

     

    European Delivery Options


    Royal Mail European Signed For - (Usually 3 Working Days) - Get added reassurance that your important document or package has been delivered to its overseas destination. European Signed For is cost-effective and secure. All items are tracked until they leave the UK – and in some cases on arrival in the destination country. Check the progress of your item online until it reaches the destination country’s postal service as a registered item.

    Cost £11.20
    for typically one pair of shoes ordered, please add £2.00 to each extra order. Feel free to email us at sales@sportlink.co.uk for any questions.

  • Secure delivery of an item
  • A signature taken at the destination
  • Compensation for loss or damage
  • International Delivery options


    Royal Mail Internationally Signed For - (Usually 5 Working Days)
    - Get added reassurance that your important document or package has been delivered to its overseas destination. European Signed For is cost-effective and secure. All items are tracked until they leave the UK – and in some cases on arrival in the destination country. Check the progress of your item online until it reaches the destination country’s postal service as a registered item.

    Cost £12.70 for typically one pair of shoes ordered, please add £4.00 to each extra order. Feel free to email us at sales@sportlink.co.uk for any questions.

  • Secure delivery of an item
  • A signature taken at the destination
  • Compensation for loss or damage
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